Adding a Pet and Choosing a Subscription in the Carson&Bear TailScore app

Adding a Pet and Choosing a Subscription in the Carson&Bear TailScore app

If you still have questions after reviewing the information below, contact our Carson&Bear™ Customer Support here.

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How to add a pet and choose subscription:
1. Go to TailScore app
2. Navigate to "Profile"



3. Tap "Pet Details"
4. This will open a new window where you can now click "Add a Pet"


5. After clicking "Add a Pet" you will be referred to the page where you can choose your pet's plan:



6. You can also choose a subscription from the side menu by tapping on "Plans."



7. It will refer you to the page where you can choose a plan to buy or learn more about each plan type.



8.  If you are a new user, you will see two options under "Join our Pack."  The first paid option provides you with the plan types:  Small Dog, Medium Dog, Large Dog.



9.  The second option is a free "10-Day Trial Membership" plan.  Note that after adding 1 pet into the "10-Day Trial Membership" you will not be able to add other pets.  This option is only available for the first pet added. 





10. By tapping "View All Features and Benefits" you can see information about both options.



11.  After choosing a plan and tapping continue, you will be prompted to fill in information about your pet.



12. When prompted to "Select the Shipping Address," you can either choose an address you previously entered or enter a new one.




13.  You can now choose the level of location access you want to allow the TailScore app to have.



14.  You will then be prompted to fill out your permanent address, which you can save as "Home" or add as an additional address, with a different name.  Simple "Add Title" to the new address and tap "Save."



15.  If the address you entered does not match the US Postal Service system address, you will be prompted to allow for an "Autocorrect."  Simply choose "Yes" or "No."



16. If you chose “No,” the app will give you an option to correct it manually
17. After saving the address, you will need to select it and then submit the details about your pet
18. If everything is successfully entered, you will see the following screen:



19.  You can now add another at this point or proceed to "Checkout" or select "Google Pay" or "Apple Pay" if desired.




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