The Carson&Bear TailScore App is Draining my Mobile Devices Battery.

The Carson&Bear TailScore App is Draining my Mobile Devices Battery.

If you still have questions after reviewing the information below, contact our Carson&Bear™ Customer Support here.

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Solution 1. Close any unnecessary background apps.

Need to close background apps on an Android device?

In order to know what apps to close, you can first check the battery usage of all apps.
How to check which apps are using the most battery on Android:
1. Open the Settings app.
2. Go into "Battery."
3. Select "Battery Usage."
4. Then select the TailScore app and force stop it.
5. Open "Settings."
6. Select Apps.
7. Go into "See All Apps."
8. Find the app you want to force stop and tap on it.
9. Select Force "Stop."
10. Tap on OK.

Need to close background apps on an iOS device?

In order to know what apps to close, you can first check battery usage of all apps.
1. Go to Settings  > Battery, then tap "Battery Health & Charging."
2. iPhone displays information about your battery’s capacity, peak performance, and whether your battery needs to be serviced.
3. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
4. Swipe right or left to find the TailScore app.
5. Swipe up on the app's preview to close the app. 

Solution 2. Lower screen brightness or enable battery-saving mode.

Need to lower the screen brightness or enable battery-saving on a Windows PC?

1. Open the "Settings" app.
2. In the System section that opens by default, click "Power & Battery."
3. Expand the Battery saver option to see all settings.
4. You can lower screen brightness when using battery saver option for additional savings or disable it if the brightness change bothers you.  If you enable this option, the brightness will be lowered by 20% when battery saver is enabled, compared to the standard brightness.
5. All changes are saved automatically.

Need to lower screen brightness or enable battery-saving on an Mac or iOS device?

1. On your Mac, choose Apple menu  > System Settings, then click "Battery" on the sidebar. (You may need to scroll down.)
2.  Do any of the following:
a. Click the pop-up menu next to "Low Power Mode" on the right, then choose ONE of the following:  "Always, Only on Battery, or Only on Power Adapter."
b. Click the "Info" button next to "Battery Health" on the right, then turn on "Optimized Battery Charging" and “Manage Battery Longevity.”
c. Click "Options" on the right, then turn on “Put hard disks to sleep when possible” and “Automatic graphics switching.”

Need to lower screen brightness or enable battery-saving on an Android device?

1. Go to Settings > Battery > Power Saver Mode to toggle it on or off.
2. Tap "Turn On at a specified battery level" and "Turn off automatically" to switch the mode on or off when the battery is at a certain percentage.
Note: There's no harm in using Battery Saver mode, but you do lose features while it's activated, including GPS and background syncing.




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